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Online Video Library

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(  , 11/12/2010 )

Our Online Video Library contains a number of short, informative videos to help you understand the new home warranty.  We are regularly adding new topics to this section, so be sure to check back often.  If you wish to be notified whenever we add a new video, you can subscribe to our YouTube channel.

We're proud to present a new video series for condominium owners. Each video in this series offers great tips on how your new home warranty can help protect the value of your condominium investment. Protecting Your Investment - Your Unit will be the first featured video in our series. The second, Protecting Your Investment - Common Elements, will be posted on June 4.

Before you move in to your newly built home, you'll have a Pre-Delivery Inspection (PDI) with your builder.  This video provides key information and advice about this important step so that you'll know exactly what to do when you enter your new home for the first time.
If you buy an illegally built home, you may not be aware of the warranty coverage you are entitled to, and your home may not meet the standards of the Ontario Building Code. Watch this video to learn about how you can protect yourself from illegal building.
​​High concentrations of radon in a home may pose health risks. The new home warranty in Ontario provides coverage against excessive radon. This video explains what radon is, how to measure it, and how to make a warranty claim if the radon level in your home is above Health Canada's guideline.


​Controlling Moisture During Winter

What is a Major Structural Defect?

​Nail Pops and Your New Home Warranty

High moisture levels in your home can lead to dampness or ice buildup on windows during winter.  This video offers practical steps you can take to maintain proper humidity levels and ventilation in your home and reduce condensation.


Your new home comes with a seven year warranty against major structural defects.  This video looks at the kinds of situations that may be considered major structural defects, those that are not, and what you should do if you think that your home might have a major structural defect.​

​Nail pops can happen in newly built homes.  What are nail pops and what causes them?  Does the new home warranty cover them?  How can you fix them?



​What Realtors Need to Know About Tarion

​MyHome: How to Manage Your Warranty Online

​Warranty Forms: Guidelines and Timelines


​As a real estate agent, you play a key role in educating new home buyers and should consider Tarion to be your partner.  What should you do when selling a new home?  What happens to the warranty when a home is sold?How can Tarion help you and your clients?


​MyHome makes it easy to take care of your new home warranty.  In this video, you'll learn how to register, see what a MyHome account looks like, and learn how to create and submit an online warranty form.



This video provides valuable information about our statutory warranty forms, including what should and should not be reported, and the specific timelines when each of the forms should be submitted. 



​Maintaining Your New Home

Your Inspection: Tarion, Your Builder and You

The 10-Minute Guide to Ontario's New Home Warranty


​You've made a big investment in your home, and proper maintenance provides two important benefits: it keeps your home in good condition over the long run, and also helps ensure that your warranty rights are protected.


​If the items you report on your warranty form are not resolved by the end of your builder's repair period, you can request a Tarion conciliation inspection.  This video will help you prepare for your inspection by letting you know what you can expect to happen and by explaining what documents you need to have available.

​Find out how to get the warranty coverage you're entitled to.  This video provides an easy-to-understand explanation of the key features of the warranty and how to make it work for you.




​Ice Damming

The New Home Warranty for Condominiums

​Melting snow on your roof can freeze up again and cause damage to both the inside and outside of your home -- damage which the new home warranty covers only in particular situations. Watch this video to learn how you can safeguard your home against ice dams during winter.

Knowing the difference between your unit and the common elements is the first step to getting the most from your condominium's warranty. This video explains what common elements are, how to determine where your unit ends and the common elements begin, and how to get warranty assistance from Tarion.