Our Mandate
Key Operational Highlights
Strategic Initiatives
Message from the Chair
of the Board
Message from the President
and CEO
Providing Services and Support
The Warranty Program
Educating Consumers and Supporting Builders
Warranty Resolution
Listening to and Engaging Customers
Operations Overview
Builder Licensing and Underwriting
Warranty Service
Customer Centre
Illegal Building
Corporate Governance
Corporate Leadership Team
Board of Directors
Governance Policies
Responsibilities of the Committees of the Board
Directors' Attendance
Financial Statements
Financial Commentary
Management's Responsibility for Financial Reporting
Auditors' Report
Actuary's Report
Balance Sheet
Statement of Operations
Statement of Comprehensive Results of Operations
Statement of Changes in Equity
Statement of Cash Flows
Notes to Financial Statements