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| Builder Bulletins are used by Tarion to inform all registered builders and vendors of significant changes in policy. It is very important that you review and understand these Bulletins, as they may affect your continued registration. |
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You can also view the full list of downloadable Builder Bulletins complete with descriptions. |
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The Performance Guidelines for the Ontario Homebuilding Industry (“Construction Performance Guidelines”) are used by Tarion to render decisions on items in dispute between builders and consumers. The Guidelines are based on industry standards and are intended to be a reference for builders, consumers and Tarion. |
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Tarion Warranty Corporation (“Tarion”) does not permit the video or audio recording of the conciliation or claim inspection process by builders or homeowners. Photographs, however, may be used to document any physical defects in a home which may eventually become the subject of an inspection.
The video or audio recording of a conciliation or claim inspection is not necessary for the inspection process to proceed properly and fairly. In Tarion’s experience, video and audio recordings have only served to interfere with the process. A video or audio recording of the conciliation or claim inspection process is also not necessary or of assistance in making an assessment of any construction deficiencies. When the results of a conciliation or claim inspection are reviewed by the Licence Appeal Tribunal, the assessment is typically made based on live testimony and documentary evidence.
A homeowner who insists on making a video or audio recording of an inspection and refuses to allow an inspection to proceed without making a video or audio recording, will prejudice his/her warranty rights. Where a builder refuses to participate in an inspection without making a video or audio recording, the inspection will be conducted without the builder’s participation. The builder may also prejudice, among other things, the builder’s appeal rights before the Builder Arbitration Forum, and the builder’s rights under the Waiver of Indemnity policy (Builder Bulletin 44). |
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