Since 2007, Tarion has conducted a large-scale annual quantitative survey of new homeowners in Ontario. Beginning in 2009, Tarion carried out an additional survey among homeowners in their second through seventh year of warranty coverage. 

This research sought to understand their overall impressions of Tarion as well as their satisfaction with transactional experiences such as enquiries by telephone, email and mail, inspections of their home, and the effectiveness of communication materials.