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By Telephone

By E-mail

In Person

Social Media

Our representatives are available to assist you by phone from 8:00 am to 5:00 pm, Monday to Friday.


Statutory Holidays

View the list of statutory holidays in 2016 when Tarion offices will be closed.


Help us direct your questions to the right people.Choose if you are a:


   New Homeowner

 New Home Builder



We have three locations across the province to serve you in person. 

5160 Yonge Street
12th Floor
Toronto, ON M2N 6L9

1580 Merivale Rd
Suite 508
Ottawa, ON K2G 4B5

395 Wellington Rd
Suite 214A
London, ON N6C 5Z6

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Submit a Complaint About Tarion

If your new home has warranty related items that remain outstanding or unresolved with your builder, they are not to be submitted here. These items should be submitted on a statutory warranty form through our homeowner portal MyHome.

We are committed to providing you excellent customer service at Tarion. If you have contacted us and you feel that your concerns have not been addressed to your satisfaction, you can submit a complaint.

Learn more about submitting a complaint about Tarion

Submit a policy based suggestion to the Consumer Advisory Council

Do you have a Compliment About Tarion?

If you've had a positive experience with a Tarion member who you feel is worthy of a compliment, we would like to hear from you. Let us know what you liked about our service. 

Media Inquiries

All media requests for information, interviews and photography/videography should be made to: