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Please note that the statistical information contained in the chart below is updated on a quarterly basis and is current as of March 31, 2010.
Homes By DeSantis
Registration Number: see Registered Names of Umbrella Group members below
Address: 461 Green Rd.
STONEY CREEK, ON L8E5B4
Date of initial registration (yyyy/mm/dd): 1984/02/08
Sales & Marketing Contact Person: Gabriel DeSantis
Telephone: (905)664-7288
Fax: (905)664-2611
Web Site: www.homesbydesantis.com
E-mail Address: preilly@homesbydesantis.com
 
Homes under the new Customer Service Standard (see Note)
 
YearNumber of Possessions 1Number of Chargeable Conciliations 2 Homes with Claims 3Dollars Paid In Claims 4
20103200$0.00
20098810$0.00
20085200$0.00
200711900$0.00
20066200$0.00
20058900$0.00
200414800$0.00
2003*1800$0.00
TOTAL60810$0.00
 
Homes prior to the new Customer Service Standard (see Note)
 
YearNumber of Possessions 1Number of Chargeable Conciliations 2 Homes with Claims 3Dollars Paid In Claims 4
2010000$0.00
2009000$0.00
2008000$0.00
2007000$0.00
2006000$0.00
2005000$0.00
2004000$0.00
2003*10700$0.00
200211500$0.00
200113000$0.00
200014900$0.00
TOTAL50100$0.00
 
Registered NameRegistration Number
Homes By DeSantis Inc.11676
Homes By Desantis (Grimsby) Inc.33431
Homes By DeSantis (Ancaster) Inc.36308
Hamilton General Homes (1971) Ltd.38604
 
Upper MunicipalityLocal MunicipalityCommunity
Hamilton RegionHamilton ANCASTER
Hamilton RegionHamilton STONEY CREEK
Niagara RegionGrimsby GRIMSBY

Notes: *   The data above does not include chargeable conciliation and claim figures for homes with a date of possession between October 1, 2003 and September 30, 2004. Builders were given this period to make necessary operational adjustments to comply with the Customer Service Standard which came into effort for homes with a date of  possession on or after October 1, 2003.
 
   

Searches involving an Umbrella Group (which is a group of builders sharing at least one common officer, director, principal or partner) list only currently registered companies. However, the possession, chargeable conciliation and claims data may relate to previously registered companies that are not part of the current Umbrella Group.

For specific information about each registered builder, click on the specific builder name.

 
Terminology:
1.   A possession occurs once a purchaser has the right to take occupancy of a freehold home or a condominium unit.
2.  

A chargeable conciliation occurs if a builder and a homeowner disagree about whether an item(s) is covered under the Ontario new home warranty program and, after an inspection by Tarion, the item(s) is found to have been covered under warranty.

Note: There are circumstances where an item(s) may have been found to be warranted, but the builder did not receive a chargeable conciliation. For example, if the homeowner has denied the builder access to their home, or if a decision made by Tarion is overturned by the Licence Appeal Tribunal, a chargeable conciliation will not result.

3.  

The "Homes with Claims" column refers to situations where the builder has not resolved a homeowner claim and Tarion has stepped in to work directly with the homeowner either making repairs or a cash settlement. The cost of the repairs or the amount of the settlement is indicated in the column titled "Dollars Paid in Claims".

Note: There are circumstances where Tarion has paid a claim or made a repair, but there is no reference in the Homes with Claims and/or Dollars Paid in Claims column. For example, if the issue was a major structural defect (MSD) reported to Tarion after the second year of possession, the builder is not involved because after the first two years coverage is provided by Tarion directly.

 
 
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