A chargeable conciliation occurs if a builder and a homeowner disagree about
whether an item(s) is covered under the Ontario new home warranty program and,
after an inspection by Tarion, the item(s) is found to have been covered under
Note: There are circumstances where an item(s) may have been found to be
warranted, but the builder did not receive a chargeable conciliation. For
example, if the homeowner has denied the builder access to their home, or if a
decision made by Tarion is overturned by the Licence Appeal Tribunal, a
chargeable conciliation will not result.