In 2011, Tarion formed the Consumer Advisory Council (CAC) to serve as an advisory body to the Board's Consumer Committee (CC).  Any advice and recommendations made by the CAC are forwarded to the CC for review and consideration.  The CAC represents a wide spectrum of individuals including new home buyers who have been through the Tarion warranty process, a retired chief building official, real estate lawyers, and other industry leaders and experts who have direct dealings with new home buyers and consumers. 

The purpose of this council is to:

  • Act as an advisory body who provides ongoing advice from a home buyer/consumer perspective on proposed Tarion policy-related matters and changes.
  • Provide external expertise, and personal perspective/experience to proposed policy-related matters and changes.
  • Identify topics to be considered by the CC for potential policy discussions that would enhance consumer confidence in buying a new home, new home warranty protection, and/or benefit Ontario's new home buyer.
  • Provide ongoing advice on topics for consideration brought forward by the CC.

* Please note the CAC will only review POLICY BASED suggestions.  Any complaints, questions or concerns related to individual cases will not be considered by the CAC.​