In your first year of possession you have two opportunities to file a statutory
1. A 30-Day Form may be submitted during the first 30 days of possession. It should
list any unresolved warranty items from the Pre-Delivery Inspection and any new
items that have come up since you obtained
possession of the home.
Note: Tarion will only accept the first 30-Day Form that is
2. A Year-End Form may be submitted during the last 30 days of the first year of
possession. It should list any items that are still unresolved and any new
items that have come up. Note: Tarion will only accept the first Year-End
Form that is submitted.
The easiest way to ensure your form is on time is to use MyHome which lets you
manage your warranty online. MyHome users receive email alerts about deadlines
and convenient online correspondence about their claims.
forms can also be submitted by courier or mail. If you would like to use a paper
form, please call us at 1-877-982-7466
to obtain a copy. Once we receive your form, Tarion will send a notice
confirming that it has been received on time. Submission by regular or
registered mail is effective on the postmark date. Forms sent by regular mail
must be received by Tarion on or before 10 days after the submission expiry date
for that particular form. If a form is sent by registered mail and the
postmark is missing or illegible, the date on the receipt provided by the post
office will be used.
Where a time period ends on a weekend or holiday,
it is extended to the end of the next business day. Submission periods are
subject to a December 24 to January 1 (inclusive) Holiday Period.
When you send in a 30-Day or Year-End Form, this triggers an
initial 120 day period during which your builder should repair or otherwise
resolve warrantable items. During this initial repair period, homeowners should
work with their builder to resolve any issues submitted under the statutory
warranty. In certain circumstances a builder may be prevented from making
repairs within 120 days however, most items will be successfully resolved. If
items remain outstanding, please see What If My Builder Does Not Resolve Warranty Items?Please note:
If your builder is bankrupt or otherwise insolvent, Tarion will work directly
with you to settle outstanding warranty items.