In your second year of possession you may submit a Second-Year Form any time for items covered under the Two-Year or Major Structural
Defect Warranty. More than one Second-Year Form may be submitted.
The easiest way to ensure your form is on time is to use MyHome which lets you
manage your warranty online. MyHome users receive email alerts about deadlines
and convenient online correspondence about their claims.
forms can also be submitted by courier or mail. If you would like to use a paper
form, please call us at 1-877-982-7466
to obtain a copy. Once we receive your form, Tarion will send a notice
confirming that it has been received on time. Submission by regular or
registered mail is effective on the postmark date. Forms sent by regular mail
must be received by Tarion on or before 10 days after the submission expiry date
for that particular form. If a form is sent by registered mail and the
postmark is missing or illegible, the date on the receipt provided by the post
office will be used.
Where a time period ends on a weekend or holiday,
it is extended to the end of the next business day. Submission periods are
subject to a December 24 to January 1 (inclusive) Holiday Period.
When you send in a Second-Year Form, this triggers an
initial 120 day period during which your builder should repair or otherwise
resolve warrantable items. During this initial repair period, homeowners should
work with their builder to resolve any issues submitted under the statutory
warranty. In certain circumstances a builder may be prevented from making
repairs within 120 days however, most items will be successfully resolved. If
items remain outstanding, please see What If My Builder Does Not Resolve Warranty Items?Please note:
If your builder is bankrupt or otherwise insolvent, Tarion will work directly
with you to settle outstanding warranty items.