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    The Open Door Blog


Whether you own a new home or condo, are considering buying one, or just love to dream about it, the Open Door blog is here to share stories that can help you protect what is likely the biggest investment of your life.

The Open Door blog is published by Tarion, a non-profit corporation that administers Ontario’s New Home Warranty Plan and registers all new home builders in Ontario. Click here to learn more about us.


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The buggy light: Warranted or not warranted?
August 15, 2017
The buggy light: The results

What do you think?

Everybody knows that flying insects are attracted to light. They annoy us to no end as they buzz around and crash into our light fixtures over and over and over again. Thankfully, they leave after the lights are off.

But what if they don’t? What if they decide that your light fixtures are where they want to stay for good? That’s the dilemma a couple we’ll call Dave and Donna faced in their first year of new home ownership. Somehow, small insects were able to crawl into the fixture itself, and remain there long after their own little lights went out.

Dave and Donna’s view was that this unsightly occurrence was due to a defect in their light fixture and that it would be covered by their new home warranty. When their builder did not agree, the couple decided to include it on their year-end warranty form and ask Tarion to step in.

How would you decide? Is it warranted or not warranted?


Feel free to share your thoughts with us, and stay tuned for the answer…

The goal of this blog is to provide you with general information about the warranty process by sharing real experiences from new homeowners. The blog should not be relied upon as legal advice. For privacy reasons, we will not address or resolve current cases in a public forum, so any comments or questions that are posted on this site that describe individual cases cannot be discussed. If you have a question about your warranty or Tarion generally, we would be pleased to discuss your issue, in the context of your particular circumstances and in confidence. We exercise reasonable care to avoid offensive, illegal or defamatory content from being posted, as well as comments that are intended solely for self-promotion or considered to be spam.