The Open Door Blog
Whether you own a new home or condo, are considering buying one, or just love to dream about it, the Open Door blog is here to share stories that can help you protect what is likely the biggest investment of your life.
The Open Door blog is published by Tarion, a non-profit corporation that administers Ontario’s New Home Warranty Plan and registers all new home builders in Ontario. Click here to learn more about us.
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Picture this: you enter your newly built home on the day of delivery. It looks perfect – just as you’ve always envisioned it. The countertops look great and the walls match all the décor you planned so carefully. You meander into one of the bathrooms expecting the same perfection. But your heart sinks as you discover that the hot water doesn’t work, there are tiles missing, and the toilet doesn’t flush properly. Your mind races back to your Pre-Delivery Inspection (PDI): How could you have missed this? What could you have done differently? Let’s go through it, step-by-step.
The checklist will help you plan how you inspect the home with the builder, taking time to view every room and ensuring that everything is complete and working properly – including that bathroom.
Be prepared for your Pre-Delivery Inspection
First, start your inspection using Tarion’s handy PDI checklist. This will be useful as you stroll through your new home with your builder and remind you of what sorts of things to observe and check. For example, you’ll want to be sure that your builder notes any missing, incomplete, or damaged items. The checklist will help you plan how you inspect the home with the builder, taking time to view every room and ensuring that everything is complete and working properly – including that bathroom.
Everything in working order
In fact, let’s spend some time in that bathroom now. Not a big room – usually – but a lot going on in there. So make sure that you are both careful and thorough in your investigation. Do the lights work? The fan? Is there a window? Does it work properly? How’s the floor? Tiles? Did you test the water for the tub? Sink? Toilet? Bidet? Are there any heating elements to test? Any odd smells? Be sure to discuss any concerns with your builder and ask them to make a record of it.
Make sure to check the mirrors for any scratches or chips. You will also want to make sure the doors work and lock properly – this is especially important in the bathroom. Look at the countertops to make sure there aren’t any scratches. Remember to make sure the stopper works in both the sink and the tub.
Turn on the taps to make sure water is running, and check the temperature of the water in both the hot and cold faucets.
Another very important thing to check is if the electrical outlets have ground fault circuit interrupters (GFCI). These are required by the Ontario Building Code.
Yes, you should also ensure that the toilet flushes properly. Examine the caulking around the shower and tub. Does the showerhead work?
Moving into the laundry room/closet, test any lights or fans to make sure they’re working properly, and that the dryer is venting to the outside. Also, ensure that water hook ups are connected to the correct hot and cold water inlets and check for any visible flooring for damage.
An in-depth inspection
Phew! See lots to think about even in a small space. The PDI is an important moment in your new home journey. With your builder by your side, be sure to invest the time and attention to really understand how your home works. Make sure you discuss any and all items that seem to be missing or are in need of repair. By focusing your attention properly now you will help ensure that you have no surprises on that magical first day you officially become a new home owner.
Other helpful resources
Further your knowledge on how to inspect your bathrooms and laundry by watching this video.
As a reference tool, print off this PDI checklist to take with you on your pre-delivery inspection.
The goal of this blog is to provide you with general information about the warranty process by sharing real experiences from new homeowners. The blog should not be relied upon as legal advice. For privacy reasons, we will not address or resolve current cases in a public forum, so any comments or questions that are posted on this site that describe individual cases cannot be discussed. If you have a question about your warranty or Tarion generally, we would be pleased to discuss your issue, in the context of your particular circumstances and in confidence. We exercise reasonable care to avoid offensive, illegal or defamatory content from being posted, as well as comments that are intended solely for self-promotion or considered to be spam.