The Open Door Blog
Whether you own a new home or condo, are considering buying one, or just love to dream about it, the Open Door blog is here to share stories that can help you protect what is likely the biggest investment of your life.
The Open Door blog is published by Tarion, a non-profit corporation that administers Ontario’s New Home Warranty Plan and registers all new home builders in Ontario. Click here to learn more about us.
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When the homeowner selected this particular tile design at the builder’s décor centre, she had no idea that the completed floor would end up looking like this.
What do you think?
The photo below is not an optical illusion. There’s no hidden picture to find, so we don’t recommend looking at it for too long in case you might start feeling a little seasick. What it shows is someone’s actual floor. When the homeowner selected this particular tile design at the builder’s décor centre, she had no idea that the completed floor would end up looking like this. She turned to her builder afterwards for help, arguing that the sample she chose from did not adequately reflect the end result. Is the builder required to do something about it? How would you decide? Is it warranted or not warranted?
The Wavy Floor: Warranted or Not Warranted?
Floor defects in a patterned kitchen tile
Stay tuned for the answer…
The goal of this blog is to provide you with general information about the warranty process by sharing real experiences from new homeowners. The blog should not be relied upon as legal advice. For privacy reasons, we will not address or resolve current cases in a public forum, so any comments or questions that are posted on this site that describe individual cases cannot be discussed. If you have a question about your warranty or Tarion generally, we would be pleased to discuss your issue, in the context of your particular circumstances and in confidence. We exercise reasonable care to avoid offensive, illegal or defamatory content from being posted, as well as comments that are intended solely for self-promotion or considered to be spam.