The Open Door Blog
Whether you own a new home or condo, are considering buying one, or just love to dream about it, the Open Door blog is here to share stories that can help you protect what is likely the biggest investment of your life.
The Open Door blog is published by Tarion, a non-profit corporation that administers Ontario’s New Home Warranty Plan and registers all new home builders in Ontario. Click here to learn more about us.
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Many of the calls we get here at Tarion are new homeowners wondering what’s covered and what’s not covered under Ontario’s New Home Warranty Plan Act. Since this is such an important topic, we have decided to open discussion up to our readers to help share the details about warranty coverage. In today’s “Warranted or Not Warranted” challenge, we’re debating the warranty coverage of poor paintwork around a staircase.
The complaint: the finish was sloppy and there are visible brush strokes on the wall and paint stains on the carpet.
What do you think?
The photo below is a real example of the paint finish around a new homeowner’s staircase. The complaint: the finish was sloppy and there are visible brush strokes on the wall and paint stains on the carpet. The homeowner believes the New Home Warranty should apply and that the builder should correct it. What do you think?
The Paint (Un)Finish: Warranted or Not Warranted
Yes, the builder should correct it. (85% Voted)
No, I don’t think this is covered. (15% Voted)
Is it warranted or not warranted?
The goal of this blog is to provide you with general information about the warranty process by sharing real experiences from new homeowners. The blog should not be relied upon as legal advice. For privacy reasons, we will not address or resolve current cases in a public forum, so any comments or questions that are posted on this site that describe individual cases cannot be discussed. If you have a question about your warranty or Tarion generally, we would be pleased to discuss your issue, in the context of your particular circumstances and in confidence. We exercise reasonable care to avoid offensive, illegal or defamatory content from being posted, as well as comments that are intended solely for self-promotion or considered to be spam.