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    The Open Door Blog

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Whether you own a new home or condo, are considering buying one, or just love to dream about it, the Open Door blog is here to share stories that can help you protect what is likely the biggest investment of your life.

The Open Door blog is published by Tarion, a non-profit corporation that administers Ontario’s New Home Warranty Plan and registers all new home builders in Ontario. Click here to learn more about us.

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The Shady Floor: Warranted or Not Warranted?
September 29, 2015
The Shady Floor: The Results


 

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The builder says that he used the same stain colour on the stairs that was used on the floor.

What do you think?

The photo below shows treads from a stair case meeting a floor landing. The homeowner’s complaint is that the hardwood floor does not match the wood colour on the stairs. The builder says that he used the same stain colour on the stairs that was used on the floor. The homeowner says the warranty should apply and it should be fixed. How would you decide? Is it warranted or not warranted?

The Shady Floor: Warranted or Not Warranted?

  • Warranted (50% Voted)
  • Not Warranted (50% Voted)

Check into the Open Door blog next month for the answer…

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The goal of this blog is to provide you with general information about the warranty process by sharing real experiences from new homeowners. The blog should not be relied upon as legal advice. For privacy reasons, we will not address or resolve current cases in a public forum, so any comments or questions that are posted on this site that describe individual cases cannot be discussed. If you have a question about your warranty or Tarion generally, we would be pleased to discuss your issue, in the context of your particular circumstances and in confidence. We exercise reasonable care to avoid offensive, illegal or defamatory content from being posted, as well as comments that are intended solely for self-promotion or considered to be spam.

 

  

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