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    The Open Door Blog


Whether you own a new home or condo, are considering buying one, or just love to dream about it, the Open Door blog is here to share stories that can help you protect what is likely the biggest investment of your life.

The Open Door blog is published by Tarion, a non-profit corporation that administers Ontario’s New Home Warranty Plan and registers all new home builders in Ontario. Click here to learn more about us.


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Making the transition from homebuyer to homeowner
September 19, 2017
Making the transition from homebuyer to homeowner

Earning your driver’s licence, having your first child or starting a new job – they all require you to learn lots of new things. Becoming a homeowner is another major transition that comes with a big learning curve. But Tarion is helping to make it easier.

When you decide you want to purchase a newly built home or condo, you’ll have lots of questions and will need to make many decisions regarding location, budget, builders, floorplans and finishes. MyHome Planner, a new app powered by Tarion, can help guide you through each step.

Want to know where there are new developments you can check out? Through the app you can see where builders have proposed to build and connect directly to the Ontario Builder Directory to research their past developments and any customer service awards they may have won.

Once you’re ready to pick out a model and make it your own, MyHome Planner can help you manage important milestones such as décor center visits where you make decisions on flooring and fixtures and gives you helpful advice all along the way.

MyHome Planner can help you manage important milestones and gives you helpful advice all along the way.

Whether this is your first new home or you’re a repeat buyer, paperwork is critical. Before you sign your purchase contract, it’s important to understand not only what you’re agreeing to but also your rights.

MyHome Planner can provide information you need before you move in and can offer tips on what do during your Pre-Delivery Inspection (or PDI), one of the final steps before you finally transition from being a homebuyer to a homeowner.

When the keys are finally yours, you can officially call yourself a ‘homeowner’. It’s exciting and maybe even a little intimidating. Since your home or condo will be one of the largest investments you ever make, it’s comforting to know it comes with a warranty that lasts up to seven years from the time you take possession.

While MyHome Planner was your go-to tool during the buying process, MyHome, Tarion’s online portal, is the place to go to find information you need about your rights and responsibilities as a new homeowner and warranty holder.

Your new home warranty is actually a ‘package’ of warranties of varying lengths that cover different aspects of your home.

Each warranty period – one year, two years and seven years – comes with specific coverage, reporting deadlines and forms. The following are some examples: during the first year, you are protected against defects in work or material and unauthorized substitutions; the two-year warranty covers defects in the electrical, plumbing and heat delivery systems; the seven-year warranty protects against major structural defects. In addition, if your home is delayed or your builder suffers financial issues and cannot complete your home, Tarion provides deposit protection and delayed closing warranty coverage.

By registering with MyHome, you will be able to access all the details regarding your warranty coverage, submit warranty forms online, receive reminders about deadlines and communicate with Tarion staff. MyHome also offers tips, videos and other resources to help you understand your warranty.

So regardless of where you are in the process, Tarion is there to help guide you as you transition from homebuyer to homeowner. MyHome Planner and MyHome together can ensure your learning curve is a smooth ride.

Download the MyHome Planner app on Google Play or Apple’s App Store.

The goal of this blog is to provide you with general information about the warranty process by sharing real experiences from new homeowners. The blog should not be relied upon as legal advice. For privacy reasons, we will not address or resolve current cases in a public forum, so any comments or questions that are posted on this site that describe individual cases cannot be discussed. If you have a question about your warranty or Tarion generally, we would be pleased to discuss your issue, in the context of your particular circumstances and in confidence. We exercise reasonable care to avoid offensive, illegal or defamatory content from being posted, as well as comments that are intended solely for self-promotion or considered to be spam.