The Open Door Blog
Whether you own a new home or condo, are considering buying one, or just love to dream about it, the Open Door blog is here to share stories that can help you protect what is likely the biggest investment of your life.
The Open Door blog is published by Tarion, a non-profit corporation that administers Ontario’s New Home Warranty Plan and registers all new home builders in Ontario. Click here to learn more about us.
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The Pre-Delivery Inspection (also known as the PDI) is your first opportunity as a homeowner to walk through your newly constructed home to see all the finishings and learn how important systems function and how to maintain them. It’s an exciting milestone in your new home journey -- but it’s easy to become overwhelmed or focus on items that may fall outside of the PDI scope. To help avoid that, you can bring a second pair of eyes but, before you decide who to bring, you should be aware of who can or should participate in your PDI.
Since this is the first time you’re seeing your new home, there is a representative from the builder present to walk you through your home and show you how your home’s appliances, ventilation and plumbing systems work and how they should be maintained.
The PDI is your opportunity to flag anything that is incomplete, damaged or missing.
But besides learning about how your new home functions, the PDI is also your opportunity to flag anything that is incomplete, damaged or missing. It’s important to point out all these items during your PDI because, ideally, the builder should correct them before you move in. And if they’re noted on the PDI Form provided by your builder, it ensures that you have a record that these conditions existed prior to you moving into the home. Depending on how closely the PDI is scheduled to the possession date, however, there may still be some outstanding repairs that require more time to resolve.
A question that is asked quite often is whether buyers can bring along a home inspector to their PDI. Technically, the answer is yes – buyers are allowed to bring a home inspector to their PDI. But something you need to remember is that your builder is the one leading your PDI. A home inspector can be there to provide their support and knowledge, but they should not be taking over the inspection. If you do decide to bring a home inspector, make sure to provide written notice ahead of time so your builder is aware.
A friend or family member
If you’re thinking of bringing a family member or friend to join you during the PDI, you are welcome to do so. But do not treat the PDI as an opportunity to showcase your new home to your friends and family. This is an important inspection that requires a lot of attention to detail, so it’s best to minimize distractions or interruptions as much as possible. It may be easier to focus if you go alone or with one individual – and there will be plenty of time to show off your new home in the future.
Whether you decide to bring a friend, a family member or a home inspector to be of assistance during your PDI – out of courtesy, it’s always best to let your builder know in advance.
If you’re unsure on what to look out for during your PDI, you can print out our PDI checklist and refer to it during the process. If you spot any items that need to be corrected – remember, it should be noted on the builder’s PDI Form.
The best way to protect your warranty rights is to make sure you submit any outstanding items from your PDI Form on your 30-Day warranty claim form to Tarion. For more information, visit our website or contact us – we’re only a phone call or email away!
The goal of this blog is to provide you with general information about the warranty process by sharing real experiences from new homeowners. The blog should not be relied upon as legal advice. For privacy reasons, we will not address or resolve current cases in a public forum, so any comments or questions that are posted on this site that describe individual cases cannot be discussed. If you have a question about your warranty or Tarion generally, we would be pleased to discuss your issue, in the context of your particular circumstances and in confidence. We exercise reasonable care to avoid offensive, illegal or defamatory content from being posted, as well as comments that are intended solely for self-promotion or considered to be spam.