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Do you have a Compliment About Tarion?

If you've had a positive experience with a Tarion member who you feel is worthy of a compliment, we would like to hear from you. Let us know what you liked about our service


Submit a Complaint About Tarion

If your new home has warranty related items that remain outstanding or unresolved with your builder, they are not to be submitted here. These items should be submitted on a statutory warranty form through our homeowner portal MyHome.

We are committed to providing you excellent customer service at Tarion. If you have contacted us and you feel that your concerns have not been addressed to your satisfaction, you can submit a complaint.


Policy for the Handling of Complaints about Tarion

Media Inquiries

Click here for information on how to direct media inquiries.

In Person

Tarion's head office can be found at the below address:


5160 Yonge Street, 7th Floor
Toronto, ON M2N 6L9


Please note: Due to ongoing health and safety precautions related to COVID-19, the Tarion head office is closed to outside visitors. For deliveries, please email corpservices@tarion.com or call 416-229-9200 ext 3305. If you need assistance with a warranty-related issue, please contact our Customer Service team via email at customerservice@tarion.com or call 1-877-982-7466.