Occasionally new home owners face incidental costs as a result of authorized repairs to one or more warranted items in their new home or condominium.
For example, a homeowner may need to hire a professional to move a piano or dishwasher so that warranted repairs to the floor can be completed. In such cases, Tarion may consider providing additional compensation for the incidental costs associated with moving and/or replacing items during the course of a warranted repair being done by or on behalf of Tarion.
Ontario's new home warranty does not require payment of incidental costs. This Allowance is a customer service gesture by Tarion. It helps contribute towards a homeowner's expenses, but is not meant to provide full compensation for any and all incidental costs incurred.
Which incidental costs will Tarion consider?
Tarion will consider paying incidental costs that meet all of the following conditions:
- The cost is necessary and is a direct result of remedial warranty work done by or on behalf of Tarion
- The homeowner has provided true copies of receipts or quotes; and
- The cost cannot be recovered from another source, such as home insurance.
What is the maximum amount Tarion will pay?
The maximum aggregate amount that Tarion will pay for incidental costs is $1000 per home.
How do you apply to have your incidental expenses reimbursed?
When you are likely to incur incidental costs as a result of an authorized and warranted repair, you should inform the Warranty Services Representative at Tarion handling your file.
Tarion will look into the matter and then determine whether Tarion will reimburse you for those costs, up to a maximum of $1,000. Tarion will inform you of its decision in writing.
If Tarion agrees to pay for an incidental cost, you will be offered a cash settlement. If you agree to the cash settlement, those funds will be sent to you.
For more information about reimbursement of incidental costs, contact 1-877-982-7466.