Do you have a Compliment About Tarion?
If you've had a positive experience with a Tarion member who you feel is worthy of a compliment, we would like to hear from you. Let us know what you liked about our service
Compliments and Complaints Received
We track the number of compliments and complaints we get. For the latest numbers, click here.
Submit a Complaint About Tarion
If your new home has warranty related items that remain outstanding or unresolved with your builder, they are not to be submitted here. These items should be submitted on a statutory warranty form through our homeowner portal MyHome.
We are committed to providing you excellent customer service at Tarion. If you have contacted us and you feel that your concerns have not been addressed to your satisfaction, you can submit a complaint.
Learn more about submitting a complaint about Tarion
Our representatives are available to assist you by phone from 8:00 am to 5:00 pm, Monday to Friday.
View the list of statutory holidays when Tarion offices will be closed.