Homeowner Information Package
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Under the Act, Tarion is able to become involved in a claim only at the homeowner’s request, so be sure to file your Statutory Warranty Forms on time*.
Late forms are not accepted – which means unless a warranty form is received by its deadline, Tarion cannot intervene.
When considering whether to submit a Statutory Warranty Form, refer to your PDI Form or purchase agreement to determine whether any items remain outstanding or unresolved. If you are in doubt as to whether an outstanding item is covered by your home’s statutory warranty, you can refer to Tarion’s Construction Performance Guidelines which outline what does and does not represent a warrantable defect for almost 300 items.
*Effective September 14, 2020, homeowners will have a 10-day grace period on the 30-Day Form submission period. Homeowners will also have a 10-day grace period on the Year-End submission period provided they supply written evidence that they reported items to the builder within the one-year warranty period. Examples would be that the homeowner reported the defect to the builder on any prior warranty forms, emails or other written materials during the first-year warranty period and by a method of written communication that was previously used between the parties to communicate about the home. Note that Pre-Delivery Inspection Forms are not acceptable written evidence for the year-end grace period. For more information about these and other interim measures to protect homeowners, click here.