Please Note: Some of the timelines for the submission of forms and requesting conciliation for the first year warranty process have changed. More information on these changes can be found here.
For all homes with a date of possession on or after July 1, 2008
The contents of this publication will be updated periodically. This edition applies to freehold and contract homes and condominiums with a date of possession on or after July, 2008. If you took possession of your new home prior to July 1, 2008 and require a copy of an earlier version of the Homeowner Information Package, please contact us for assistance.
This publication provides a general overview of warranty coverage and procedures under the Ontario New Home Warranty Plan, created under the Ontario New Home Warranty Plan Act (the ONHWP Act). If there is any conflict or inconsistency between this publication and the ONHWP Act (including its regulations), the ONHWP Act prevails. Tarion Warranty Corporation and your builder assume no liability for any omission or error in this publication. To view the full text of the ONHWP Act, click here.
Contains Important Statutory Warranty Information
Getting ready to move into a new home is an exciting and busy time. However, it is important that new home buyers set aside some of that time to carefully read through the Homeowner Information Package and become familiar with its contents, which describe:
- The statutory warranties that apply to all new freehold and condominium units built in Ontario
- The responsibilities of homeowners, builders and Tarion
- The process used by Tarion to handle statutory warranty claims
When making a statutory warranty claim, homeowners are responsible for completing all Statutory Warranty Forms and submitting them to Tarion within specific time periods (described in the Homeowner Information Package). Copies of all Forms should also be sent to the builder. Failure to properly submit Forms could jeopardize a homeowner's rights under the ONHWP Act.
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