June 11, 2021 Update
The health and safety of homeowners, builders, and others is a top priority for Tarion. As the number of COVID-19 cases in the province continues to change, we will continue to monitor the current provincial and regional health and safety guidelines and make adjustments to our practices as needed. Information on this page is updated whenever changes are made.
The Government of Ontario has lifted the stay-at-home order and has implemented Step 1 of its reopening plan effective June 11, 2021. To learn more about the Step 1 guidelines, click here.
In response to the easing of restrictions, Tarion will resume in-person inspections effective June 14 under strict health and safety protocols. Virtual inspections will continue to be used as much as possible where appropriate.
As the stay-at-home has been lifted, builder repair periods that were extended while the order was in place will resume on June 14. Notices will be sent to all homeowners and builders outlining when the builder repair period for a home expires and when a conciliation can be requested. If builders require additional time to complete work, they can make a request under the extraordinary circumstances provisions outlined in Registrar Bulletins 01 and 02.
If you have questions about the provincial framework and impacts to your business, please call the provincial government's Stop the Spread Business Information Line at 1-888-444-3659.
If you have further questions about the extended repair periods, please contact our Customer Service team at 1-877-982-7466 or email email@example.com.
Throughout the COVID-19 outbreak, Tarion has been taking various precautionary measures and adjusting our operations to ensure the health and safety of our employees as well as homeowners, builders and the greater community. We are making every effort to ensure this situation does not impact our customer service and support for both homeowners and builders.
At this time, the Tarion office is closed to outside visitors. For deliveries, please email firstname.lastname@example.org or call 416-229-9200 ext 3305.
- Advisory on Virtual and In-person Inspections - June 12, 2021
- Advisory for Homeowners & Builders - Pre-Delivery Inspections & Delayed Closings - April 16, 2021
- Advisory for Homeowners & Builders - Updated Health & Safety Measures - October 30, 2020
- Guidance for Repairs during COVID-19 - October 30, 2020
- Guidance for Pre-Delivery Inspections during COVID-19 - October 30, 2020
- Advisory for Homeowners & Builders: Building Material Shortages - August 17, 2020