In light of the COVID-19 Pandemic declaration by the World Health Organization, Tarion has been taking various precautionary measures and adjusting our operations to ensure the health and safety of our employees as well as homeowners, builders and the greater community. We are making every effort to ensure this situation does not impact our customer service and support for both homeowners and builders.
At this time, our corporate office is closed to visitors and staff are working remotely. We have technology in place that enables us to continue operations but there may be some delays as we work through the implications of the COVID-19 pandemic and its impact on our processes and procedures. We ask for your patience as we make adjustments and we will communicate any necessary changes.
Public Health Ontario is encouraging individuals and businesses to take measures to reduce interactions to help slow the spread of the coronavirus/COVID 19. In support of this directive, Tarion has issued the below advisories for homeowners and builders.
If homeowners or builders have any questions about how these measures will affect them, they should contact our Customer Service team at 1-877-982-7466 or email email@example.com.
- Advisory from Tarion to Homeowners and Builders on Provincial COVID-19 Emergency Order – March 26, 2020
- Advisory from Tarion to Homeowners and Builders on COVID-19 Pandemic: Pre-Delivery Inspections and Delayed Closings