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Homeowner Surveys

Homeowner Surveys

Every year, Tarion conducts a large-scale annual survey of new home owners in Ontario.  

This research helps us understand homeowners' overall impressions of Tarion as well as their satisfaction with transactional experiences such as enquiries by telephone, email and mail, inspections of their home, and the effectiveness of communication materials.

Tarion Performance Tracking

Based on recommendations from the 2009 Todres Report, the Ministry of Consumer Services will be tracking performance measures for Tarion on an annual basis. Two consumer protection and two consumer awareness measures were agreed upon as meaningful outcome measures, based on Tarion’s existing research and business planning processes. To learn more about these measures as well as view Tarion’s performance in each, please click here.