BB42 - Customer Service StandardMarch 1, 2009
Issued: March 2009. This bulletin was issued in March 2009 and replaces Bulletin 42 (Revised) which was issued in July 2005. It includes information about:
- The Homeowner Information Package
- The Pre-Delivery Inspection
- The Statutory Warranty Claims Process
- Warranty Reviews (Builder-requested conciliations)
Please Note: For freehold houses and condominium units with a purchase agreement signed on or after July 1, 2012, the major structural defect warranty process found in Builder Bulletin 24R applies.