To send us an e-mail, please complete all of the required fields below, which are indicated with an asterisk *. To submit documents electronically, please use MyHome. You can also e-mail us directly at customerservice@tarion.com.
If this is an emergency, please follow these steps:
- Call the emergency contact telephone number provided by the builder. (Condominium owners should also contact the condominium corporation’s Board of Directors and/or the Condominium Manager).
- If you are unable to reach the builder or if the builder does not correct the situation within 24 hours, contact Tarion for further assistance.
- If damage to builder-installed materials results, do not repair it. If you cannot reach Tarion or your builder, and have no other option but to have the work completed, you or a contractor should correct the emergency condition only and document the problem with pictures, both before and after (if possible).