TORONTO, ON, March 14, 2018 – Tarion is pleased to announce the finalists for the 2018 Homeowners’ Choice Awards, the only awards that give Ontario’s new home buyers the power to have their new home builder recognized for excellent customer service.
Presented by Tarion, the awards recognize outstanding customer service in four builder categories: Small, Medium, Large Volume and High-Rise.
“The journey to homeownership can be bumpy or smooth depending in large part upon the builder,” said Howard Bogach, Tarion President and CEO. “These awards are an opportunity for owners of newly built homes to recognize the builders who made that journey rewarding and enjoyable through service excellence.”
Every fall, Tarion engages a third-party research firm to conduct a province-wide customer satisfaction survey of new home owners in their first year of ownership – specifically, homeowners who took possession between October 1, 2016 and September 30, 2017.
More than 56,929 invitations to complete the survey were sent by email and post. More than 11,558 completed surveys were returned, representing a response rate of 20 per cent.
Survey questions focused on homeowners’ satisfaction with their builder, covering every stage in the homeowner-builder relationship – from the signing of the Agreement of Purchase and Sale, through construction and the pre-delivery period, to after-sales service.
To qualify for the Awards, builders must have at least five new home possessions during the survey timeframe and a specified number of completed questionnaires must have been received.
Award recipients will be announced at a luncheon in Woodbridge on May 1, 2018.
The following new home builders are finalists in the four award categories: Small, Medium, Large Volume and High-Rise.
Small Volume Category
(5-20 possessions per year)
C. Kelos Homes, Thunder Bay
Gordon Tobey Developments, Brighton
Kolody Homes, Belle River
Lockwood Brothers Construction, Oxford Station
Terry Waito Homes Inc., Petawawa
Stinson Builders Ltd., Belleville
Medium Volume Category
(21-100 possessions per year)
Heisler Homes, Kitchener
Klemencic Homes, Trenton
OPUS Homes, Vaughan
Sal-Dan Developments Ltd., Sault Ste. Marie
Talos Custom Homes Ltd., Richmond
Triple T Holdings Limited, Peterborough
Large Volume Category
(More than 100 possessions per year)
Arista Homes Ltd., Vaughan
Devonleigh Homes Inc., Orangeville
Hayhoe Homes, St. Thomas
Mountainview Homes, Thorold
Sorbara Group of Companies, Vaughan
Tartan Homes Corporation, Ottawa
(More than 100 high-rise possessions per year)
Menkes Developments Ltd., Toronto
Plazacorp Investments, Toronto
The Daniels Corporation, Toronto
The Tricar Group, London