TORONTO – Today Tarion announced its annual Homeowners’ Choice Awards for outstanding builders who received the highest ratings from home buyers across the province. These are the only awards that focus solely on customer service and are based on feedback from homeowners.
In 2017, Tarion introduced a new honour – the Ernest Assaly Award – for an Ontario builder who demonstrates a commitment to building quality and innovation, customer service and community involvement. Similar to a lifetime achievement award, a builder can only receive this recognition once.
“A new home is a place to make memories,” says Tarion President and CEO Howard Bogach, “and a builder has a big role in determining whether a homeowner’s first memories are positive INAones. Thanks to their exemplary customer service, this year’s award recipients not only met – but exceeded – expectations and by so doing set an example for others to follow.”
The Homeowners’ Choice Awards are presented annually based on the results of surveys completed by new home buyers from across the province. In 2018, Tarion polled 54,518 new home buyers asking them about their builder’s performance before, during and after they moved into their new home. More than 11,376 homeowners responded and their feedback determined the recipients for outstanding customer service in the four categories.
The Ernest Assaly Award recognizes the highest level of excellence in Ontario home building while honouring the legacy of Ernest Assaly, a highly respected leader in the residential building industry who was Tarion’s first Chair. Only a select number of Ontario builders met the rigorous criteria required to even receive an invitation to make a submission. The recipient of the Ernest Assaly Award is determined by Tarion’s Board of Directors.
“A well built home backed by excellent customer service equals a satisfied homeowner,” says Mr. Bogach. “Through Tarion’s awards program, these happy homeowners are able to recognize their builders for going the extra mile and this helps build confidence in the new home building industry as a whole. We congratulate this year’s recipients for their success in creating a positive home-buying experience that their homeowners are happy to share.”
For the full list of Homeowners’ Choice Awards finalists, click here.
For the full list of the Ernest Assaly Award finalists, click here.
For more information:
Please contact Tarion's media team at (647) 951-9472, or via email to firstname.lastname@example.org